Question 1

What residential roofing services do you offer?

Accepted Answer

We install, repair and maintain all residential roof types - from pitched tile and slate roofs to flat rubber roofing systems (EPDM). Our team also handles leadwork, copper and zinc detailing, gutter and fascia fitting, timber carpentry, debris removal and full re-roofing projects. Equipped, insured and accredited, we provide free site visits and quotes across Birmingham and the Midlands.

Question 2

How long does a typical residential roof installation take?

Accepted Answer

Timescales depend on roof size and complexity. A standard pitched roof (4–6 bedrooms) usually takes 3–5 days from preparation to completion. Flat roofs or partial repairs can be done in 1–2 days. Following a survey, we provide a detailed timeline and communicate updates daily—ensuring schedules are clear for homeowners.

Question 3

Can you match existing materials when repairing my roof?

Accepted Answer

Yes. Our team sources matching tiles, slates, EPDM rubber, lead, copper, and zinc from quality suppliers to blend seamlessly with existing roofing. After inspecting your roof, we recommend high-performance materials that maintain aesthetic consistency while ensuring durability and weather resistance.

Question 4

What commercial roofing solutions do you provide?

Accepted Answer

We handle new roof installations, repairs, replacements and maintenance tailored to business premises, including flat and pitched systems, waterproofing, lead and metal work, guttering, fascia and soffit installations. With over 30 years' experience, we prioritise compliance, safety and minimal disruption—ideal for office blocks, retail outlets and commercial property managers.

Question 5

Do you offer maintenance plans for commercial roofs?

Accepted Answer

Yes. We offer tailored maintenance contracts that include regular inspections, gutter cleaning, leak detection, minor repairs, and cleaning. These proactive plans help prevent costly structural issues and maintain warranty conditions, keeping your building protected—without surprise expenses.

Question 6

Are you CQC and health & safety compliant for commercial projects?

Accepted Answer

Absolutely. We’re fully licensed and insured, hold NFRC, BBA, LABC, SMAS, SafeMark and IPAF accreditations, and train staff in health & safety procedures and access equipment. Our team uses PPE, conducts risk assessments, and ensures compliance for every commercial project.

Question 7

What industrial roofing services do you carry out?

Accepted Answer

We manage large-scale industrial roofing—new builds, replacements, repairs, and maintenance on flat/low-slope metal or membrane roofs. Services include insulation, vapour barriers, metal cladding, gutter & expansion joint work, and waterproofing using industrial-grade materials. Our experience across factories and warehouses ensures roofing integrity under heavy-duty conditions.

Question 8

Can you work on roofs with ongoing industrial operations?

Accepted Answer

Yes. We plan work to prevent downtime, using off-hours scheduling, safety barriers, and contamination controls. Our team conducts risk assessments, adheres to site protocols, and deploys fully qualified personnel prioritising health, safety, and minimal disruption to production lines.

Question 9

How is industrial roof maintenance handled?

Accepted Answer

Through tailored maintenance plans, we deliver scheduled inspections, leak detection, thermal/insulation checks, membrane repairs, and gutter servicing. These controls improve performance, reduce energy costs, maintain compliance, and help you avoid major shutdowns or expensive damage.

Question 10

What kinds of roof repairs do you offer?

Accepted Answer

We repair leaks, cracked/broken tiles, slates, lead/copper flashings, chimney abutments, timber decking, facias, soffits, gutter and membrane damage. We specialise in emergency repairs—addressing both small leaks and storm or impact damage swiftly, using durable materials to ensure long-term reliability.

Question 11

How quickly can you respond to emergency roof repairs?

Accepted Answer

We aim to respond within 24–48 hours in urgent cases. We conduct an initial assessment, carry out temporary fixes to stop leaks, then schedule permanent repairs. Most minor roof repairs are completed within 1–2 days, depending on weather and material availability.

Question 12

Do your repairs come with guarantees?

Accepted Answer

Yes. All repair work is backed by a written guarantee outlining scope and duration. We use trusted materials and adhere to industry standards; our accreditations (NFRC, SMAS, SafetyMark) support our promise of quality. Insurance-approved repairs also come with compliance documentation.

Question 13

Why is roof cleaning important?

Accepted Answer

Over time, moss, algae, lichen and debris build-up can trap moisture, damage tiles/flashing and shorten your roof’s lifespan. Cleaning helps restore aesthetics, improve water flow, prevent leaks and stop biological deterioration. Regular maintenance extends life and avoids expensive repairs.

Question 14

How often should I schedule roof maintenance?

Accepted Answer

We recommend inspecting and cleaning your roof every 12–24 months, depending on tree cover, weather and environment. For shaded or debris-prone areas, cleaning may be needed annually. Our maintenance packages include inspections to monitor conditions and advise optimal timing.

Question 15

What cleaning methods do you use?

Accepted Answer

Our team uses soft-wash treatments with eco-friendly moss/algae inhibitors and gentle brushing. We avoid power-washing to protect roofing materials. Debris is cleared, gutters cleaned, followed by a condition report and recommendations for repair or further maintenance.

Question 16

What does your gutter maintenance service include?

Accepted Answer

Our service includes clearing gutters and downpipes, flushing with water to check flow, inspecting joints, brackets and outlets, sealing leaks, and advising on repairs. We provide written condition reports and offer scheduled cleaning via one‑off visits or ongoing contracts.

Question 17

How frequently should commercial gutters be cleaned?

Accepted Answer

For commercial and industrial premises, we recommend gutter cleaning at least twice a year (spring/fall). In leafy or storm-prone settings, quarterly cleanings may be necessary to avoid blockages, water overflow and structural damage. Our service contracts are tailored for optimal protection.

Question 18

Can gutter cleaning prevent property damage?

Accepted Answer

Absolutely. Blocked gutters cause overflow that leads to damp walls, rotting fascia/soffits, foundation damage, and leaks. Regular maintenance ensures effective drainage, extending gutter and roof lifespan, and reducing costs by preventing critical structural repairs.

FAQs

Frequently Asked Questions – Expert Answers For Every Roofing Service

Residential Roofing

Commercial Roofing

Industrial Roofing

Roof Repairs

Roof Cleaning & Maintenance

Gutter Cleaning & Maintenance